The Ultimate Guide to
International Organization for Standardization – ISO/IEC 27001:2022
What is ISO 27001:2022?
ISO/IEC 27001:2022 is an information security standard designed and regulated by the International Organization for Standardization. While ISO 27001:2022 isn’t a legally mandated framework, it is the price of admission for many B2B businesses. It’s also the key to securing contracts with large companies and government organizations.
Getting ISO 27001:2022 certified can be a time-consuming process and expensive, especially if your organization doesn’t have compliance expertise or modern tools to handle the work. Here’s the good news: there is a way to gain control over your ISO 27001:2022 compliance program and dramatically reduce your workload. Hyperproof also supports ISO 27001:2013.
Developed by the International Organization for Standardization, ISO 27001:2022 is an information security standard providing requirements for an information management system (ISMS). ISO 27001:2022 defines what an information security management system (ISMS) is, what is required to be included within an ISMS, and how management should implement, monitor, and maintain an ISMS. It is notable for being an all-encompassing framework for protecting all types of digital information, including employee data, financial data, customer data, corporate IP, and third-party entrusted information. Most organizations will continue to be audited on ISO 27001:2013 throughout 2023. Current certifications for ISO 27001:2013 need to be completed by the end of April 2024. Certifications for ISO 27001:2022 must be completed by the end of October 2025. Starting Nov 1, 2025, all remaining 2013 certificates will be withdrawn and considered to be expired.
ISO 27001:2022 also comes with a control set for organizations to implement to address their information security risk, known as Annex A of ISO 27001:2022.
To obtain an ISO 27001:2022 certification, an organization must hire an accredited certification body to perform an independent assessment verifying that the organization’s ISMS conforms to the ISO 27001:2022 standard requirements. An issued certificate is valid for a three-year term, during which time surveillance audits must be completed. The ISO certificate is meant to communicate that the ISMS is actively implemented and continues to operate effectively.
What Are the Benefits of ISO 27001:2022 Compliance?
Having an ISO 27001:2022 certification can provide a competitive advantage for an organization, signaling that the organization has invested significant time and resources in information security. Keep in mind that an organization must clear a high bar to receive a certification; a certificate can only be issued by an accredited certification body and only after the organization has taken the time to fix all significant and minor issues uncovered during the formal audit process.
You might even find that your B2B customers require it and you could lose out on business if you don’t pursue the certification. If you’re selling software or services, your customers will want to see your ISO 27001:2022 certification to have confidence that their data will be protected, and that you won’t introduce vulnerabilities into their systems.
The certification can also help you protect your reputation in the event of a data breach. When customer data is accessed or stolen, reputations suffer. However, showing that your business is compliant with one of the most stringent security standards can help you demonstrate your good faith efforts to protect their data and privacy. In fact, several states in the U.S. passed laws in 2021 establishing a safe harbor for organizations that create and maintain written cybersecurity programs that meet the ISO 27001:2022 standard.
In addition, if your business is ISO 227001:2022 compliant, it’s highly likely that you’re well on your way to becoming compliant with other security standards, laws and regulations.
Lastly, an ISO 27001:2022 certification can help reduce audit fatigue by eliminating or reducing the need for spot audits from customers and business partners. Many companies annually audit their customers and business partners as part of their risk management process. As a vendor, you may be bombarded with a high volume of time consuming audits coming from multiple sources. An ISO 27001:2022 certification is a great solution for this, as companies will often accept your certification in place of conducting a separate audit.
Preparing for the ISO 27001:2022 Certification
As a first step, you need to determine which areas of your business will be within the scope of your Information Security Management System (ISMS). Each business is unique and houses different types and amounts of data, so before building out your ISO 27001:2022 compliance program, you need to know exactly what information you need to protect.
Conservatively, businesses should plan on spending around a year to become ISO 27001:2022 compliant and certified. There are a number of activities you’ll need to undertake before your organization is ready to go through a formal audit. Getting ready for an ISO 27001:2022 certification audit involves the following key steps, including:
It’s important to treat your ISO 27001:2022 initiative as a project that needs to be managed diligently. Planning involves several key pieces, including getting leadership commitment, understanding the needs and expectations of all parties that have a stake in Information security and determining the boundaries of your ISMS. These requirements are outlined in Clause 4 and 5 of ISO 27001:2022.
Getting leadership commitment early in the process is key because your leadership team will need to be aware of ISO 27001:2022 requirements and commit to performing certain key activities, such as setting security objectives and ensuring that information security management system requirements are integrated into your organization’s processes.
ISO 27001:2022 requires each organization to define an information risk assessment process that contains risk acceptance criteria and criteria for performing information security risk assessments. Each organization also needs to ensure that their risk assessment process is set up to produce consistent and comparable results.
Once the risk assessment process is created, your organization will need to use it to identify risks associated with the loss of confidentiality, integrity and availability for information within the scope of the ISMS and track those risks somewhere (ideally in a centralized risk register).
During this stage, you’ll need to determine which controls are needed to sufficiently address the risks you’ve identified. You’ll need to refer to ISO 27001:2022 Annex A as your control baseline and ensure that no necessary controls are overlooked. You should assign individuals or teams to manage the risks, ensuring that they’re onboard with the proposed controls and are accepting of the residual information security risks. Keep in mind that your entire control set as well as your control selection process need to be documented, as documentation is a requirement of ISO Clause 7.5 and your auditors will ask to see this documentation as a part of their assessment.
How can you be sure that your ISMS is effectively implemented and maintained? The key is to conduct your own internal audit of your ISMS and control activities at regular intervals. ISO 27001:2022 Clause 9 contains a number of requirements on how an internal audit ought to be conducted (ISO calls this “performance evaluation”). In ISO language, if you find that the ISMS isn’t conforming to ISO standard, or if it’s not effectively implemented or maintained, that finding is a “nonconformity.” Again, you must retain evidence of the audit process and audit results.
ISO 27001:2022 Clause 10 requires your organization’s management team to review the results of internal audits and react to “nonconformities” that were discovered. A treatment might involve taking an action to control and correct the nonconformity or making a more significant change to the ISMS. Again, your organization needs to retain documentation of the nature of issues, any subsequent actions taken, and the results of any corrective actions.
The ISO 27001:2022 Audit Process
Once you have completed the steps outlined above, you’re ready to invite an independent auditor to conduct the ISMS audit.
An ISO 27001:2022 audit occurs in two stages:
Stage 1
A review of all the documentation and artifacts from clauses 4-10 of ISO 27001:2022. At the end of stage 1 assessment, your auditing firm will write up the nonconformities they identified and issue a stage 1 report.
Once you have a stage 1 report in hand, your organization should review the results and put in place a corrective action plan (CAP) to address the nonconformities your auditor has identified and implement the corrective actions and gather evidence of correction and remediation. The external auditor has no responsibility in this step.
Stage 2
The external auditing firm will perform the stage 2 audit. This includes review of any findings from stage 1 along with the applicable control activities implemented by the organization. At the end of stage 2, the auditor will write-up any nonconformities and a stage 2 report.
An ISO 27001:2022 certificate will only be issued if all major and minor nonconformities have been corrected and remediation activities were performed for all major nonconformities. You will need to provide acceptable corrective action plans (CAPs) for each nonconformity.
An ISO 27001:2022 certificate is valid for three years. In year 2 and 3, your organization will need to go through surveillance audits (or mini-audits). After three years, you’ll need to complete full-scale audits (Stage 1 and 2) in order to receive a new certificate.
What Industries Need ISO 27001:2022?
While many mistake it as solely an IT standard, ISO 27001:2022 certification is actually a need that spreads across industries. Healthcare, retail, financial services, SaaS, cloud storage and cloud computing companies are some of the businesses that will benefit from achieving the certification. If your business handles any kind of sensitive customer data, getting an ISO 27001:2022 certification will help show your customers and users that you are committed to protecting their data.
Can I Use Compliance Operations Software to Meet ISO 27001 Requirements Faster?
Once you’ve developed all of the policies and created all of the documentation required for ISO 27001:2022, you will likely have thousands of pages of information that will continually need to be updated, searched, referenced, and utilized. And to get ready for your ISO 27001:2022 audit, you’ll have to gather all of your evidence files and make sure each piece of evidence is associated with the right control(s) and right requirement(s) so your auditor can verify this information.
Hyperproof for ISO 27001:2022 Compliance
Hyperproof is a compliance operations software solution that helps organizations implement, monitor and maintain an ISMS that conforms to the ISO 27001:2022 standard in the most effective way possible. Here are just a few of the ways Hyperproof can be used to make preparing for ISO 27001:2022 audits more manageable and less stressful:
It’s important to treat your ISO 27001:2022 initiative as a project that needs to be managed diligently. Planning involves several key pieces, including getting leadership commitment, understanding the needs and expectations of all parties that have a stake in Information security and determining the boundaries of your ISMS. These requirements are outlined in Clause 4 and 5 of ISO 27001:2022.
Hyperproof comes with an ISO 27001:2022 “starter compliance template” containing all ISO 27001:2022 requirements and Annex A controls. Once you’ve implemented the template, you’ll see that requirements are enumerated individually and you’ll be able to add controls to each. For organizations who already have existing controls in place, it’s quite simple to edit the provided controls, add new controls, and remove superfluous ones.
You can use Hyperproof to set up an internal audit program to audit your organization’s ISMS and control activities. Within Hyperproof, all evidence of the audit process and the results can be maintained.
In ISO 27001:2022, being able to continually manage nonconformities identified from internal and external audits is key. All remediation activities can be managed within the Hyperproof platform. In fact, Hyperproof can automate certain activities such as assigning tasks to individuals or teams and reminding people to get their work done. Further, business stakeholders do not need to go into Hyperproof to do their work; they can complete tasks in third-party ticketing/project management systems they’re already familiar with.
Hyperproof makes it easier to utilize a common control framework that meets the needs of ISO 27001:2022 Annex A control set as well as SOC 2 Trust Services Criteria and other frameworks (ISO 27017, ISO 27018, ISO 27701, NIST SP 800-53, PCI DSS, etc.)
Hyperproof has partnerships with professional service firms with proven track records and deep expertise in the ISO 27001:2022 standard. If you need a referral, we’d love to talk.
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