Hyperproof Customer Success
You’re in good hands. Hyperproof’s Customer Success team works with you to ensure you have all the resources you need to mitigate risk and become continuously compliant. With Hyperproof, you’re never more than a call, message, or email away from fast and responsive support and training.
What sets Hyperproof apart
Hyperproof scales with your business.
Awarded Fastest Implementation on G2
Response time within minutes, not days
Customer Satisfaction Score (CSAT) of 4.9/5
Hyperproof is an extended member of my team. It’s great to call them and get a reasonable, intelligent response.
Head of Information Security // AppLovin
Your success is our priority
Easy and fast implementation
Get your programs up and running in weeks, not months. With Hyperproof’s expert team and seamless UI, you won’t have to stress about standing up your program.
Hyperproof’s implementation team was fantastic. They were very hands-on and regularly checked in to see how I was doing.
Compliance Specialist // Pythian
Key Members of Your Customer Success Team
Your product expert, tasked with understanding your use case and getting you up and running quickly.
Customer Success Manager
Your long-term partner acting as an extension of your team, assisting you in strategy, further deployment, and ongoing needs of your business.
The quarterback of our engagement, dedicated to your success using Hyperproof, focused on business planning, strategic adoption and future development.
The Hyperproof Team is outstanding and the implementation has been really easy across our organization. I highly recommend this tool.
Security Program Manager // Outreach
Just a Slack away
Get direct access to your Hyperproof success team including your implementation manager, Customer Success Manager, Account Manager, Account Executive, Support, and a Hyperproof executive with a private Slack channel.
Real support when you need it
No matter the question or issue, Hyperproof has you covered with live customer support, available by phone, email, or chat. Our team works to respond within minutes to proactively ensure you have the answers you need to keep doing your critical work.
When I think of tools with great customer service and support, I think of Hyperproof.
Information Security Lead // Atlan
Training made easy
Get 24/7 access to training and best practices via the Hyperproof Community, in-app walkthroughs, invite-only live webinars, and many more resources for every step of your compliance journey.
Expand your industry knowledge
Get unlimited access to Hyperproof’s extensive and in-depth resources like blogs, webinars, eBooks, and more to stay updated on the latest changes in the industry, best practices, and tips on how to best manage your risk and compliance program.
Strategic alliances and support
Leverage Hyperproof’s high-quality partnerships with IT auditors, managed service providers, cybersecurity resellers, and risk, compliance, and control advisors to set your business up for sustainable growth.