Hyperproof Customer Success

You’re in good hands. Hyperproof’s Customer Success team works with you to ensure you have all the resources you need to mitigate risk and become continuously compliant. With Hyperproof, you’re never more than a call, message, or email away from fast and responsive support and training.

Customer Success at Hyperproof
Trusted By

What sets Hyperproof apart

Hyperproof scales with your business.

Time to Value Hyperproof
Awarded Fastest Implementation on G2
Response time within minutes, not days
Customer Satisfaction Score (CSAT) of 4.9/5
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Hyperproof is an extended member of my team. It’s great to call them and get a reasonable, intelligent response.

Jeremiah Kung

Head of Information Security // AppLovin

Jeremiah Kung, Applovin

Your success is our priority

Easy and fast implementation

Hyperproof Implementation Phases

Get your programs up and running in weeks, not months. With Hyperproof’s expert team and seamless UI, you won’t have to stress about standing up your program.

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Hyperproof’s implementation team was fantastic. They were very hands-on and regularly checked in to see how I was doing.

Jessica Parant

Compliance Specialist // Pythian

Jessica Stuart (Parant)

Key Members of Your Customer Success Team

Reah Implementation Manager
Implementation Manager

Your product expert, tasked with understanding your use case and getting you up and running quickly.

Ted Customer Success Manager
Customer Success Manager

Your long-term partner acting as an extension of your team, assisting you in strategy, further deployment, and ongoing needs of your business.

Colton Account Manager
Account Manager

The quarterback of our engagement, dedicated to your success using Hyperproof, focused on business planning, strategic adoption and future development.

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The Hyperproof Team is outstanding and the implementation has been really easy across our organization. I highly recommend this tool.

Molly Swanson

Security Program Manager // Outreach

Molly Swanson Outreach
Just a Slack away

Just a Slack away

Get direct access to your Hyperproof success team including your implementation manager, Customer Success Manager, Account Manager, Account Executive, Support, and a Hyperproof executive with a private Slack channel.

Real support when you need it

No matter the question or issue, Hyperproof has you covered with live customer support, available by phone, email, or chat. Our team works to respond within minutes to proactively ensure you have the answers you need to keep doing your critical work.

Real support when you need it
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When I think of tools with great customer service and support, I think of Hyperproof.

Kashfun Nazir

Information Security Lead // Atlan

Kashfun Nazir, Atlan
Training made easy

Training made easy

Get 24/7 access to training and best practices via the Hyperproof Community, in-app walkthroughs, invite-only live webinars, and many more resources for every step of your compliance journey.

Expand your industry knowledge

Get unlimited access to Hyperproof’s extensive and in-depth resources like blogs, webinars, eBooks, and more to stay updated on the latest changes in the industry, best practices, and tips on how to best manage your risk and compliance program.

Expand your industry knowledge
Strategic alliances and support

Strategic alliances and support

Leverage Hyperproof’s high-quality partnerships with IT auditors, managed service providers, cybersecurity resellers, and risk, compliance, and control advisors to set your business up for sustainable growth.

Ready to see
Hyperproof in action?

G2 Crowd Leader
G2 Crowd Best Estimated ROI
G2 Crowd Best Customer Support Enterprise
G2 Crowd Fastest Implementation
G2 Crowd Momentum Leader