The Complete Guide toGovernance, Risk, and Compliance
What is Governance, Risk and Compliance (GRC)?
Leaders within the organization ensure that all parts of the organization work together to achieve business-wide objectives.
The culture inspires high performance and promotes accountability, trust, integrity, and communication.
Stakeholders—including customers, employees, board, investors, and partners—trust that the organization is doing the right thing and heading towards a promising future.
High performing organizations are adequately prepared to address risks and shifts in regulatory requirements and have the ability to bounce back from adversity. They take steps to prevent negative outcomes, reduce impact, detect potential problems, and address issues as they arise.
The culture and the rewards system encourage employees to behave ethically, especially in the face of challenging circumstances.
These organizations can quickly pivot in the face of new information while avoiding obstacles and pitfalls. Because the organization is responsive, they can outflank their competition.
These organizations allocate staff and financial resources in a way that maximizes the economic return generated for the organization while fulfilling the organization’s corporate social responsibility goals.
In short, high performing organizations are able to reliably achieve their business objectives while managing uncertainty and acting with integrity. OCEG, an industry association for compliance, risk management, internal audit, and security professionals, terms these positive outcomes “Principled Performance”.
Governance, risk and compliance, or GRC for short, plays a big role in organizations’ ability to achieve Principled Performance. The acronym GRC was invented by the OCEG (originally called the “Open Compliance and Ethics Group”) membership as a shorthand reference to “the critical capabilities that must work together to achieve Principled Performance—the capabilities that integrate the governance, management and assurance of performance, risk and compliance activities.”
OCEG’s definition asserts that “all roles must work together to achieve Principled Performance. This includes the work done by departments like governance & strategy, risk management, internal audit, compliance management, HR, IT & security.”
Why Do Organizations Need GRC?
Stakeholders depend on strong business results and expect organizations to operate with high levels of transparency
The regulatory environment is volatile and uncertain
The exponential growth of third-party relationships has made risk a big management challenge. Not only do third parties represent a risk if they do not deliver their service or product in a timely fashion, but your organization can be exposed to and held liable for ethical/compliance lapses of third parties
The costs of addressing risks and regulatory requirements are spiraling out of control
There are harsh consequences when threats and opportunities aren’t identified
The OCEG emphasizes the importance of shared responsibility and integration in GRC activities. Their research found that when risk management, compliance, corporate social responsibility programs and departments are siloed, they are often ineffective and create issues such as high costs, lack of visibility into risks, inability to address risks and difficulty measuring risk-adjusted performance.
On the other hand, when the different functions of an organization are working as a cohesive team, sharing information, utilizing standard processes and a shared technology stack, organizations can ensure that “the right people get the right information at the right times; that the right objectives are established, and that the right actions and controls are put in place to address uncertainty and act with integrity.”
This integrated way of approaching GRC leads to reduced costs, reduced duplication of activities, and reduced impact on operations, and helps an organization achieve a more complete view of their risks and improves the organization’s ability to gather information more quickly and achieve greater ability to repeat processes in a consistent manner.
GRC is Important for Small Businesses, Too
The OCEG model of GRC was born out the challenges and experiences of large organizations. It is important to acknowledge, however, that small and midsize businesses (SMB) which do not have distinct departments for risks, compliance, internal audits, governance, and strategy still need to develop strong GRC capabilities.
In fact, it is critical for SMBs to develop strong GRC capabilities because smaller organizations are less likely to survive reputational hits that result from non-compliance incidents than well-capitalized Fortune500 companies.
SMBs face significant risks when they don’t have a well-defined, repeatable, and manageable approach to GRC. According to a 2019 study conducted by the Ponemon Institute, 66 percent of SMBs globally had suffered a cyberattack within the past 12 months. The most common impact of these attacks on SMBs globally, according to the report, was the loss of sensitive information about customers and employees (63 percent). Additionally, 45 percent of SMBs globally said that their organization’s security posture was ineffective at mitigating attacks.
For a small or midsize business, GRC is about figuring out how to properly protect the organization’s information assets against attacks. It’s about creating a plan to comply with the latest data privacy regulation, like the California Consumer Privacy Act (CCPA). GRC is also about embedding privacy and security considerations into one’s core product or service so the organization has the credibility it needs to sell software to enterprise customers.
What are the Elements of an Effective GRC Program?
OCEG has developed an open-source GRC Capability Model. This model integrates various disciplines such as governance, risk, audit, compliance, ethics/culture, and IT into a unified approach. It can be applied to a range of situations and different compliance subject areas. It can also be used alongside more specific functional frameworks from organizations such as ISO, COSO, ISACA, NIST and others.
This model was developed with the help of a panel of 100+ experts based on a study of 250+ large organizations to document best practices.
The Four Components of the GRC Capability Model are:
LEARN about the organization context, culture and key stakeholders to inform objectives, strategy and actions. During this step, the goal is to learn about key influencing factors in your external and internal business contexts, so you can set meaningful objectives.
ALIGN strategy with objectives, and actions with strategy, by using effective decision-making that addresses values, opportunities, threats and requirements.
PERFORM actions that promote and reward things that are desirable, prevent and remediate things that are undesirable, and detect when something happens as soon as possible.
REVIEW the design and operating effectiveness of the strategy and actions, as well as the ongoing appropriateness of objectives to improve the organization.
The GRC Capability Model clearly illustrates the importance of understanding the internal and external context, aligning planned activities to common objectives before getting into the tactical actions. This is a great framework to have going into strategic conversations with executives, board members, and others about risks and compliance efforts. The alignment exercise (component #2) can help organizations avoid creating “on-paper-only” compliance programs.
Additionally, given that there’s a growing market of tools for GRC, security, and privacy management (all of which are related and support one another), using this framework can help mitigate knee-jerk reactions where stakeholders jump too quickly into conversations about purchasing software (and potentially end up overspending on tools without actually mitigating key risks).
All in all, the OCEG GRC Capability Model is a great tool for large enterprises where silos between functions tend to form. However, the GRC Capability model does not instruct a startup or a SBM that does not have pre-existing expertise in risk, compliance, and audits on what to do to build up its GRC discipline and compliance management capabilities from the ground up.
Thus, Hyperproof has developed our own methodology of how to build stronger GRC capabilities—one specifically geared towards startups and SMBs. Our methodology is designed to help organizations iteratively improve their GRC capabilities in the most productive and cost-effective way. Here are the 5 key steps to build up your capacity. These elements are the foundation for any GRC function and they expand upon the 4 components of OCEG’s GRC Capability Model.
Building Up GRC Capabilities From Scratch: Key Steps
Sort Out Governance Questions
GRC affects the whole business and cannot be the sole responsibility of a single individual or a department. Board members, senior leadership, IT leaders, product leaders, business operators, and compliance professionals all have roles to play. For example, IT and security managers implement specific security controls. Developers must know what encryption standard to use during software development, and follow the designated process to review code for security gaps. Senior leadership must set the tone from the top, dictate the organization’s risk tolerance profile, and approve the rewards plan for employees. HR plays a role in influencing employees to complete compliance training on topics such as data privacy and cybersecurity awareness.
You need to determine who will be accountable for the compliance program, what responsibilities reside with each key player, how GRC information will be shared and escalated, and what resources will be dedicated to GRC.
Coordination and effective collaboration matter. A compliance officer (or the technology leader stepping into that role) needs to make sure that different issues are routed to the right group and there’s no duplication of effort or groups operating at cross-purposes.
Roles of key stakeholders in GRC success
Provide oversight and high-level directions to management, including setting the mission, vision, and values, as well as risk appetite, risk tolerance, ethical guidelines, and a high-level statement of goals and objectives.
Communicate changes in objectives, decision-making criteria, and strategic plans to business operators, risk, compliance professionals, and audit professionals so they can ensure appropriate communication about the requirements, threats, and opportunities in return.
The Chief Financial Officer helps managers by establishing and explaining the decision-making criteria related to the financial mindset of the organization. The support of CFO is very important to GRC success because the CFO can pull the “purse strings” to support the initiatives they deem most important to achieving organizational objectives (e.g., improving the security posture of the organization).
Risk/ Compliance Manager/ Internal Audit Manager
Risk and compliance may be separate roles in larger organizations, but are often fall to one person or team in smaller organizations.
The risk manager looks at threats and opportunities presented to the organization and conducts periodic risk assessments.
The compliance manager makes sure the organization stays within certain boundaries (legally or internally mandated) while striving to meet objectives. This is achieved by using management actions and control.
The compliance leader and their team is responsible for the day-to-day operations of the compliance program. They collaborate with the CIO, business operators, and others to get things done.
In a smaller organization, the internal audit manager may be the same person as the compliance manager. They provide assurance to the governing authority (e.g. board). They need information about risks and the performance of the compliance program and see how they can affect outcomes of established objectives.
CIO/CTO/Head of Engineering
The Chief Information/Technical Officer establishes systems to ensure the organization collects and maintains information in a way so information is delivered to the right people or systems, at the right time, and in the right formats.
CIOs, along with IT, protect an organization’s information security and ensures the necessary technology resources and information are secured for this undertaking.
CIOs help design the GRC technology stack and work with business operators and compliance managers to determine what technology shall be used to meet organizational objectives.
In a smaller organization, this role may be taken on by the Chief.
Business Unit Operators and Managers
They have the day-to-day responsibility of identifying and managing risks directly as they arise in business operations. They take responsibility for ensuring compliance and meeting performance objectives.
Human Resources’ role involves developing the code of conduct, an employee handbook, and compliance training. Along with the compliance leader, HR is responsible for making sure that employees know what’s expected of them and what to do to avoid risks and protect the organization.
Your GRC activities must be customized to your organization’s business model, key objectives, risk landscape, risk tolerance profile, and regulatory context. An effective risk assessment should begin with a detailed picture of the landscape your company operates in: where are you doing business, with whom are you in business with (and plan to do business with), and what regulations cover businesses like yours?
An effective risk assessment must also include a clear picture of how your organization operates. Map out the “who, what, where, when, and how” of day-to-day operations happening on the ground in your company. In addition, make sure to evaluate your vendor relationships, especially vendors that process data on your behalf, as your organization may be held responsible for their missteps.
Lastly, as your business changes, your risks and the regulations you are subjected to will change too. Risk assessments should be reviewed periodically or whenever events such as the acquisition of new companies, moving into new geographical or sector markets, corporate reorganization, and engagement with new customers happen.
Create Basic InfoSec and Data Privacy Policies and Procedures
There are core policies and procedures every organization needs to have in place to “get their house in order”. Consider these items below homework to complete before you begin to pursue any particular compliance certifications (e.g., SOC 2 or ISO 27001). Once you have these basics in place, you will have made significant progress towards certification. Here is the list of the most important policies, documents and processes to work through:
Code of conduct/employee handbook: Every business needs to have a code of conduct that defines how a company’s staff should act on a day-to-day basis. It should reflect the organization’s daily operations, core values, and overall company culture. This document should be readily available to employees and placed on the homepage of your intranet or wherever it is easily accessible for every employee.
Information security policy: Every organization needs to have security measures and policies in place to safeguard their data. An information security policy brings together all of the policies, procedures, and technology that protect your company’s data in one document. In addition, as a tool to detect and forestall information security issues (e.g., misuse of data, networks, computer systems, etc.), information security is a key part of many IT-compliance focused frameworks (e.g. SOC 2, FEDRAMP, HIPAA). Having a detailed information security plan will put you that much closer to compliance with the frameworks that will make you a viable business partner for many organizations.
Employee onboarding and off-boarding procedures: Employees get access to many systems; proper access should be enforced throughout an employees’ tenure and system privileges should be removed when an employee leaves your company.
Incentives plan: When improperly used, incentives can encourage bad behaviors (e.g., cheating to meet a sales quota) and pose a compliance risk. When doling out rewards to employees, it is important to consider not only the results they achieved, but also how they achieved that result.
Communication and training: Everyone at your company, including executives, needs to know what is in your code of conduct. In addition to knowing the rules they’re expected to follow, employees also need to know who they can turn to for guidance if they have questions about compliance and how they can report violations and concerns. Outside of consistent communication about the employee code of conduct, you should also institute risk-based training for employees who work in high-risk functions and employees who implement controls.
A process for reporting misconduct: You need to empower employees to raise issues early while there’s still time to prevent bigger problems from materializing.
An incident management and response process: This guides what will get done, by whom, and when in the event of an incident.
Determine the Next Compliance Standard to Implement and Go Through an Audit
At this time, there are over a dozen well-known compliance standards and frameworks that detail security and data privacy requirements. For example, SOC 2, ISO 27001, NIST, PCI-DSS, FEDRAMP, and HITRUST are all standards that concern themselves with data security of information systems. CCPA, GDPR, and HIPAA are just a few examples of data privacy regulations that covered companies are legally obligated to comply with.
Because frameworks are well-known and widely accepted, many organizations now require their vendors to demonstrate compliance (e.g., produce a SOC 2 certification) as part of their procurement process. Depending on your target market, your customers and partners may require you to be compliant and certified against one or more of the frameworks.
Achieving compliance with these standards (and maintaining compliance over time) is a major part of any GRC program and requires dedicated resources and tools.
Which Compliance Frameworks Does Your Organization Need to be Compliant With?
To determine which specific program/certification you need to obtain, it’s important to conduct customer research and hold internal conversations with key stakeholders. Gathering the following information will help you determine which framework(s) you ought to pursue.
Which frameworks, standards, and certificates do you customers expect to see?
How is data treated in your system?
What is your go-to-market strategy?What are the compliance stances of key vendors and partners you work with?
Customer expectations should be a primary factor when selecting the compliance standards you want to adhere to. If you are selling products to enterprise customers, or if you’re selling products in highly regulated industries, you may need to demonstrate adherence with particular compliance frameworks before you can close a deal. Some customers may directly ask you to demonstrate a SOC 2 report (or something else that’s important in their industry) before signing a contract.
Partners can be another important stakeholders as you consider how much you need to invest in data security and privacy compliance. In general, larger enterprises are beginning to require proof of compliance from their smaller partners (e.g., Microsoft’s Supplier Privacy & Assurance Standards). Fortune 500 organizations often have their own compliance programs for their partners, because they view strong privacy and security practices as mission critical and essential to customer trust. It is common for the smaller partner to have to complete a set of specific compliance requirements dictated by the larger partner and go through an annual compliance review cycle in order to work with the larger partner.
Outside of customer and partner expectations, you’ll also want to examine the key architectural elements of the system you are designing and the function of each one. You will want to classify the data in your core system and understand its sensitivity level and how it is being handled. Consider how the data is manipulated by both code in the system and the people who have operational access to this data during all phases of system development, debugging, and operation.
Last but not least, keep in mind that many of the frameworks have overlapping requirements—so one process or one internal control may satisfy requirements in multiple frameworks. For example, ISO 27001 builds upon SOC 2, and it overlaps significantly with HIPAA. Many organizations can leverage the work they’ve done for GDPR to meet CCPA requirements. You’ll want to do your own research and comparison to see how to tackle these standards in a time-efficient and cost-effective way.
On the security front, organizations like Adobe have reviewed a variety of compliance frameworks, determined where they overlap, and released a common controls framework that enables itself and its customers to comply with a multitude of certifications, standards, and regulations. Their Common Controls Framework is open-source so any organization can leverage it. On the privacy front, Nymity, a privacy management software, has done the work of mapping both GDPR and CCPA requirements and identified a set of privacy management activities and technical and organizational measures that are relevant to both.
How to Prepare for an Audit
Develop a project plan. Treat implementing a new data security framework like a project and manage it closely. Develop a timeline, make sure the right people are involved, and ensure everyone understands the importance of successfully completing this project.
Perform a risk assessment. Risk assessments are foundational to an effective compliance gram. After all, your compliance measures should be tailored to minimize the risks that are material to your organization. To properly identify risks to your information systems, you’ll need to inventory your data assets, gain a clear view of where all data reside, and who has access to what.
Design and implement controls. Once you know your risks, you can develop internal controls to mitigate them. Controls are processes designed to provide assurance that your business is meeting its objectives in security, data privacy and the effectiveness of your operations.
Document your work. During an audit, one of the main ways you will show compliance is through documentation. You should keep detailed records on your processes, policies, training, implementation, internal and external audits, and any other activities related to your compliance efforts because auditors will need them to verify the efficacy of your internal controls.
Conduct an audit readiness assessment. To mitigate the risk of failing an audit, your organization should conduct a compliance audit readiness assessment before the formal audit. Although this is a voluntary exercise, it can be a highly beneficial exercise, especially if you’re going through an audit for the first time. You can think of an audit readiness assessment as a “preparatory test” before the real test, or as your dress rehearsal before a performance in front of live, paying audience. It’s an opportunity to discover weaknesses in your internal control environment so you can fix those issues before the formal audit happens.
During an audit readiness assessment, which should ideally happen a couple of months before the formal audit, the auditor will talk with the key personnel involved in compliance within your organization. These interviews are a means for auditors to understand your key policies and compliance processes. Once their interviews are complete, your auditor will write up a report outlining the gaps in your program or areas where your organization’s compliance efforts need more work.
Conduct a formal audit. At this point, you should have completed an audit readiness assessment, seen what wasn’t working, and taken the time to shore up any aspects of your compliance program that needed work. If you’ve done all of this work beforehand and know what to expect from the auditors, this process should be relatively smooth and hopefully won’t uncover any gaps in your program you weren’t aware of.
Establish Monitoring and Evidence Collection Mechanisms
To inculcate a culture of ethics and compliance, you need to document your compliance measures and collect evidence on an ongoing basis to ensure your controls are working as intended. Along with potentially protecting your company from being fined in the event of an incident such as a data breach, having evidence of your compliance processes on hand can give you an opportunity to find your compliance blind spots. If your compliance evidence doesn’t exist, you’re likely not meeting standards.
Furthermore, if you establish a habit of collecting evidence on a regular basis, it makes external audits smoother and less stressful because you won’t need to scramble to find the evidence you need just days before the auditor shows up at your office.
Going forward, we can expect to see increasing regulations in areas such as user privacy, security, and others at the local, state, federal, and international levels. To reduce compliance risks, you’ll want to dedicate resources to help your organization stay up-to-date with new laws that may impact your business so that you can update your internal control environment to sufficiently mitigate risks.
For more details, check out our guide 10 Key Elements of an Effective Compliance Program.
GRC Tools Market
Assessment & Measurement
Issue Remediation & Exception Management
Evidence Collection Automation
Automated Evidence Testing
Ever since the OCEG formed as an organization and defined the GRC discipline, a myriad of GRC software companies have entered into the GRC space. As of fall of 2019, OCEG’s GRC technology Solutions Guide has 40 defined categories of GRC technology. Gartner uses a different terminology to describe GRM tools (their terminology is “integrated risk management/IRM”), and has produced a Magic Quadrant covering 16 distinct vendors.
Hyperproof has done our own research on the GRC tools market. We evaluated almost two dozen different tools and found that GRC tools tackle one or more of the following areas:
- Governance and Policy Management
- Audit Management
- Day-to-Day Compliance Operations
Governance and Policy Management
For an organization to sufficiently inoculate itself against risks and threats, the firm must first understand the different risks it has exposure to, given its current business model and go-to-market plan. The organization must also determine its risk position, or the level of risk that is considered “acceptable” to its senior leaders.
Within the GRC tools market, there are some software applications that are primarily focused on helping risk and compliance professionals and business leaders make sense of the risks. The tools facilitate a risk identification process, help users develop a model of their risks, and categorize their risks according to various criteria (e.g., criticality level, likelihood). This risk assessment serves as the foundation for an organization to develop the appropriate governance structure and risk-mitigation policies and controls.
This top section of the GRC tools market is served by some of the most established vendors in the market. The bulk of these vendors’ clients are in highly regulated industries such as financial services, healthcare, and pharmaceuticals.
Once risks have been identified and policies developed, organizations get into the block-and-tackle work of compliance. These include tasks such as establishing internal controls and operating procedures to ensure that policies are being followed and requirements are met, monitoring the internal controls environment, and testing various controls to make sure they are working as intended. This category of work also includes scheduling and preparing for external audits.
In today’s digital age, security audits and third-party attestations have become increasingly important in B2B technology purchase decisions. Not only do they provide an objective third-party verification of an organization’s compliance measures, which can alleviate enterprises’ concerns about a vendor’s security, audits also provide useful information about the soft spots or weaknesses in an organization’s internal control environment. In other words, findings from a security audit can serve as a recipe for reducing risks.
Through primary research, we’ve found that most organizations today rely heavily on formal audit findings to gain information about the health of their compliance program and the soft spots and weaknesses in their processes and systems. Outside of formal external audits—which provide a point-in-time view of an organization’s compliance posture—most small and midsize organizations do little to nothing to identify and address their vulnerabilities. Not addressing risks on a continuous basis (e.g., review and update internal controls) puts organizations in danger, because organizations are exposed to risks and threats on a continuous basis.
Going through an external audit is typically an extremely time-consuming process. Process owners across teams (IT, Accounting, Finance, Engineering) must submit hundreds of files and documents to their auditors to review. For even a single audit, it can take over 100 hours for a compliance team to produce, locate, verify, and organize all the documents and evidence they must submit to their auditors.
At this time, several companies tried to carve out a niche for themselves in the GRC tools market by building software to simplify and streamline the audit process. These tools are built to eliminate or reduce the amount of time compliance teams spend on manual processes. They come with features that help compliance teams and business process owners work collaboratively with auditors to gain visibility into controls, certifications, and PBC evidence requests. In general, audit management tools give compliance and audit professionals the ability to manage all PBC requests in a single place, centralize communication between process owners and auditors, and remind key process owners to complete their tasks on time.
While these tools do provide IT security and compliance professionals a better way to work with their auditors, they are not built to support users with the third, and arguably the most critical workstream of GRC: the on-going, day-to-day management of risk and compliance projects.
To create adequate protection against today’s ever-evolving cyber threat landscape and keep up with new regulations, organizations need to treat compliance not as a point-in-time exercise, but rather as an ongoing operational program.
Unfortunately, compliance professionals today are struggling to make the time for this ongoing, operational work. First, given how long it takes to prepare for external audits, compliance teams are left with little time to focus on other key tasks (e.g., keeping controls up-to-date, leveraging new security technology, updating policies, etc.). Second, given that compliance data tends to live in disparate systems and spreadsheets, it’s hard for compliance professionals to understand how well they’re solving for their risks and what else they need to do. For instance, when you have hundreds of security controls managed by a dozen different people, and half of those controls need be reviewed on a quarterly basis, it's all too easy for things to slip through the cracks.
Unfortunately, these issues pose significant negative costs to individual and organizations: Compliance professionals are often overwhelmed and stressed out; they aren't sure that control operators are keeping up with what they need to do. They are left with little time to devote to other strategic projects aimed at improving the security and compliance posture of their organizations. Organizations’ leaders are left in the dark about the real issues and risks in their organization.
That’s where compliance operations software comes in. Compliance Ops software such as Hyperproof eliminates the tedious, repetitive tasks traditionally associated with managing compliance projects and audits, and helps compliance and security teams effectively collaborate with stakeholders to keep internal controls and evidence fresh on a continuous basis, which ultimately lead to reduced risks and improved security. Hyperproof does the job through four mechanisms:
Guided Implementation of Regulatory Requirements, Industry Standards, and Compliance Frameworks
Hyperproof has created a series of starter compliance templates to help organizations jump-start their journey to compliance. At this time, we’ve launched templates for the most popular cybersecurity and data privacy frameworks in the market, including SOC 2, ISO 27001, GDPR, CCPA, PCI DSS, NIST SP 800-53, and more. Each template comes with requisite requirements and illustrative controls. Once you choose a template, you can easily upload existing files, tailor controls to their specific environment, create new controls, and iterate your way to full compliance.
You can also upload your existing compliance framework (as a CSV file) into Hyperproof and manage it in the software. Once a program (e.g., SOC 2) is up and running, Hyperproof will automatically notify process/control owners if and when any requirements change, so they know what they need to update/change to stay in compliance.
Collaboration and Accountability
Many of us recognize that successful compliance efforts require cooperation from various stakeholders. Yet, compliance teams have traditionally had difficulty enticing cooperation from their business counterparts. Compliance Ops software facilitates this cooperation: compliance professional/project owners can assign tasks to business stakeholders, explain what their responsibilities are, and remind them to complete their tasks on a cadence.
Business stakeholders do not need to learn the language of compliance or any new tools. They can receive notifications to complete their tasks through the tools they are already using (e.g. Outlook, Slack, Gmail), complete the tasks in those tools, and have information routed back and reflected in Hyperproof.
Streamlined Evidence Collection
Hyperproof streamlines audit processes, by eliminating administrative overhead from the entire evidence collection and management process. Hyperproof serves as a single source of truth for all of your evidence files. Once files have been uploaded into Hyperproof, a compliance project manager can link evidence to controls across multiple programs and multiple requirements, and retrieve the right file instantaneously through search function.
With Hyperproof, you can retain a detailed trail of all former audits, both internal and external. The software is able to capture metadata with each evidence file, so new employees (or someone new to a particular audit) can use that information to have an immediate impact on preparation activities. They will know where artifacts were sourced, when the last person did it, and from whom. It will reduce the amount of time and confusion that comes with aggregating information to something almost trivial in the audit process.
Real-time Feedback Into Audit Preparedness
When you have to manage many different programs, frameworks, and standards, having a holistic view of where things stand is no longer an optional output of the compliance function—it’s an expectation. Hyperproof can help compliance professionals meet that expectation.
Hyperproof not only provides the ability to manage multiple evidence files and controls across multiple programs, it also provides users real-time feedback on how prepared they are for upcoming audits through dashboards, freshness metrics and other data visualization. Additionally, a user will know and be alerted, as soon as something needs to be reviewed and refreshed.
Last but not least, Hyperproof provides dashboards and reports to help compliance professionals communicate where things stand, their progress, and the impact of their work to leadership—so organizational leaders can invest at the right level to maintain a robust and proactive compliance program.
By leveraging Hyperproof, organizations are able to manage their security and compliance functions with greater vigilance and efficiency and head off risks before they turned into disasters. “Hyperproof helps us standardize compliance operations, so we can continuously manage our program and identify what we need to do to improve security well ahead of a formal audit. This continuous management of the compliance function greatly reduces our organization’s level of risk overall,” says Aaron Poulsen, Director of Product Security and Compliance at Digicert, a global leader for digital certificates used on the web.
Hyperproof helps us standardize compliance operations, so we can continuously manage our program and identify what we need to do to improve security well ahead of a formal audit. This continuous management of the compliance function greatly reduces our organization’s level of risk overall.
– Aaron Poulsen, Director of Product Security and Compliance at Digicert